FAQs

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Find answers to the most frequently asked questions about Linknau services.

LinkNau is a digital platform that allows users to ship packages through various logistics providers, all within a single application.
LinkNau provides flexibility for customers to reschedule shipments. The expedition courier will contact you before picking up the package.
You can view the cost difference in the LinkNau app. You can choose to pay the remaining balance or cancel the shipment.
LinkNau provides an in-app help feature to report shipment complaints or issues. Our team will assist you in resolving the matter with the relevant expedition partner.

Still have questions?

Contact our support team and we will make sure everything is clear and intuitive for you!

Contact Support